Contact Us

We are here to help! Whether you have an order inquiry, need assistance, or just need general information please email us (service@turandoss.com) or fill out the form on this page. Please include your order ID if you are looking for help with a specific order.Just make sure to check out our FQA page - typically the answers to most questions are right there! If you have any questions, please feel free to get in touch with us. We will reply to you as soon as possible. Thank you!

 

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)

Saturday: 10:00 AM – 4:00 PM (EST)

Sunday & Holidays: Closed

For inquiries outside of business hours, please leave us a message or email, and we’ll get back to you as soon as possible on the next business day.

 

Mailing Address

For returns, exchanges, or correspondence, please mail items to:

Turandoss Customer Service

[Mailing Address]
[City, State, Zip Code]

Please include your Order Number and a brief note regarding the purpose of your return to ensure smooth processing.

 

Social Media Support

Connect with us on social media for the latest product releases, style tips, and exclusive offers. Our team is also available to assist with inquiries through our official social media channels:

Instagram: @turandoss
Facebook: Turandoss Jewelry