We are here to help! Whether you have an order inquiry, need assistance, or just need general information please email us (service@turandoss.com) or fill out the form on this page. Please include your order ID if you are looking for help with a specific order.Just make sure to check out our FQA page - typically the answers to most questions are right there! If you have any questions, please feel free to get in touch with us. We will reply to you as soon as possible. Thank you!
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday & Holidays: Closed
For inquiries outside of business hours, please leave us a message or email, and we’ll get back to you as soon as possible on the next business day.
Social Media Support
Connect with us on social media for the latest product releases, style tips, and exclusive offers. Our team is also available to assist with inquiries through our official social media channels:
Instagram: turandoss.official
Facebook: Turandoss Jewelry
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