Privacy Policy

Turandoss values the trust you place in us and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us. By interacting with Turandoss, you consent to the practices described below.

 

Information We Collect

·Personal Identification Information: This includes your name, email address, billing and shipping address, and phone number when you create an account, place an order, or contact us.

·Payment Information: For secure payment processing, we may collect your payment card details, billing address, and other financial information. This information is processed by our payment providers and is not stored on our servers.

·Purchase History and Preferences: Information about items purchased and browsing habits on our website to provide a personalized shopping experience and recommend products that suit your preferences.

·Technical Information: When you visit our website, we may collect data about your device and browser type, IP address, pages visited, and other online activity data using cookies and similar tracking technologies.

 

How We Use Your Information

·Order Processing and Fulfillment: To process and ship your orders, send confirmation and tracking information, and provide customer support.

·Personalized Shopping Experience: To recommend products, tailor content to your interests, and enhance your experience with Turandoss.

Marketing and Promotions: To inform you of new products, special offers, and promotions, if you have opted to receive communications from us.

·Security and Fraud Prevention: To protect Turandoss and our customers from fraud and unauthorized transactions.

·Legal Compliance: To comply with applicable laws, regulations, and legal requests, including investigating potential fraud.

 

Information Sharing and Disclosure

·Service Providers: We work with trusted third-party providers to handle services on our behalf, including payment processing, shipping, customer service, and marketing. These partners only access your information as needed to perform their services.

·Legal Requirements: We may disclose information when required by law or in response to valid legal requests, such as court orders, subpoenas, or government inquiries.

·Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your personal information to the new entity to continue providing services to you.

 

Cookies and Tracking Technologies

·Recognize you on subsequent visits.

·Store your preferences and shopping cart details.

·Analyze traffic and improve website functionality.

 

Security of Your Information

Turandoss employs robust security measures to safeguard your information. Our website uses SSL (Secure Socket Layer) encryption to protect data transmission, and we follow industry best practices to prevent unauthorized access, use, or disclosure of your personal data. However, no internet or email transmission is fully secure; please be cautious when sharing sensitive information.

 

Your Rights and Choices

·Access and Update: You can access and update your account information anytime by logging into your Turandoss account.

·Delete: Request deletion of your personal information where legally permitted. Contact us to make such requests.

·Opt-Out of Marketing: You may opt out of marketing communications by following the unsubscribe instructions in our emails or updating your preferences in your account settings.

Currency
All transactions are processed in USD. Depending on your location and payment method, currency conversion fees may apply, set by your financial institution.

Cookies Management: Adjust your browser settings to control cookie use, though this may limit your experience on our website.

 

International Customers

For international customers, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our services, you consent to the transfer of your data.

 

Children’s Privacy

Turandoss does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected information from a child under 13, we will delete it promptly.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. The "Last Updated" date at the top indicates when the policy was last revised.